Yep, we’re hiring for someone to work part time in customer service.

The job is based in Melbourne working within the subscriptions department from our Greville St. Prahran store.

It’s a part time position working 25 hours a week where, essentially, you’ll be one of the human faces of our subscriptions department.

A typical day will include:

• Taking calls from customers on our in-bound 1800 telephone number.
• Processing new subscriptions and renewals (yes, this involves a fair bit of data entry).
• Answering customer service e-mails (“Where is my magazine?”) and following up with publishers and distributors (“Where is that customer’s magazine?”)
• Helping to package up and send out customer orders.
• Putting together invoices and basic Excel spreadsheets.

Ideally, we’re looking for someone with a bit of customer service experience and lots of common sense.

Please send through your CV with a cover letter to info@magnation.com with the subject line “Your call is important to us…”